Wine storage UK Ltd are specialists in luxury wine storage cabinets and wine coolers and only sell brands for wine connoisseurs. Our quality wine racking is hand made by our joiners here in the UK and we can supply a complementary 3-D visual design for your bespoke project - email us now. Special Newsletter discount - £25 WELCOME DISCOUNT enter code WELCOME25
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Swisscave Maintenance Contract


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SWISSCAVE Maintenance means you don‘t have anything to worry about. If a repair is needed, any inconvenience will be kept to a minimum – at no additional cost. Travel, labour, transportation, spare parts, even...


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SKU: SVC-Support-24 (3. und 4. JaN/A

SWISSCAVE Maintenance means you don‘t have anything to worry about. If a repair is needed, any inconvenience will be kept to a minimum – at no additional cost. Travel, labour, transportation, spare parts, even the complete replacement of your device – it’s all included.

Our technician will diagnose any defect on the spot and will remedy it there and then if possible. If your device needs to be replaced, we’ll take care of carrying and transporting it, as well as resupplying and replacing it.


In case of repair the device needs to be freestanding, empty and easily accessible.
Public access to unloading zone with commercial vehicle must be warranted.
Access to location of use must be unencumbered and of sufficient size (no utilisation of cranes, winding staircase, etc.).
In case you let delivery personnel dispose packaging,equal packaging material will have to be arranged for in case transportation is required at a later stage.
No built-in units or on-site construction (for example, wall mounts, or electrical connections without outlet).

Contract Length

24 Months, 12 Months

Order Confirmation:

As soon as you place your order, we will pre-authorise your card however your card will not be charged. We will then confirm stock with our third party warehouse to confirm that the product you have purchased is available for immediate shipment. For pre orders we take payment when you order and then confirm a date that the product will be coming into stock.  Once confirmed we will process the payment and your order will be dispatched straight away. If there is any delay such as an item which is on backorder, we will let you know as soon as possible and ask what you'd like to do. 

Order Delivery

Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched within 5 working days. We’ll send you tracking details by email within 24 hours of your order being dispatched. If you have not received tracking details within 6 working days, please reach out to us via email at so that we can help.

Carry in Service 

We have a carry in service available for £50 you can add this on checkout. You can add that service here. All models form Avintage, Climadiff, La Sommeliere and Dunavox, Swisscave, Montpellier and Liebherr include this service. 

Kerbside Delivery

Kerbside delivery means that items will be delivered to the nearest kerbside at the address specified. Our freight drivers will position their vehicle as close as possible to the delivery address and unload the palletised goods into a spot on the kerbside that is safe and keeps the pallet secure.


We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to so that we can open an insurance claim on your behalf.

Regarding re-delivery

If there is no one at the delivery address to receive the goods, and if you have not made an agreement that the goods can be placed at the address, the haulier will take the goods back and try delivery with a re-delivery. If you refuse reception in order to have the order delivered at another time without an agreement with Wine Storage UK on this, this is also considered a re-delivery. The price for a re-deliver is £30

Cancellations & Refunds:

Any orders cancelled after 48 hours of placing the order may be subject to additional fees. If your order has been dispatched, you (the buyer) will be responsible for any costs associated with returning the item. Any refunds can only be issued to the same payment method which was used to place the order.

Warranty terms

Dependent on the Manufacturer you have a 1 to 2 Year Warranty. All warranties must be registered with the manufacturer on their website when you purchase the product.

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Swisscave Maintenance Contract

24 Months
24 Months